Recruitment opportunities at CTS

CTS pay competitive salaries and provide generous employee benefits including flexible working, pension, life assurance, 5 days’ annual company sick pay, 20 days holiday plus BHs with the ability to build up service days. We also provide comprehensive training and development opportunities for our staff.

Security vetting is a requirement for all roles at CTS and any offers of employment are made subject to obtaining and maintaining the necessary security clearance. Applicants must be eligible to work in the UK and will be required to provide proof of 5 years’ UK residency.

Any applicants interested in applying to any of the roles featured on this page are requested to click on the apply now button and submit an up to date CV with covering email.

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Customer Care Coordinator

£23-27K + benefits

Silchester, Nr. Reading

CTS operates flexible working however normal working hours are:
Monday to Friday 09:00-18:00 hours.

We are currently looking for a confident, self starting administrator who is passionate about the customer journey and pushes for 100% customer satisfaction. The purpose of the role is to handle all incoming customer enquiries and coordinate the daily sales process, providing administrative support to the Head of Sales & Marketing and the wider Operations team.

Essential Requirements:

  • A minimum of 5 years’ office based sales coordination experience of which 1 year must have been spent in logistics (haulage/courier)
  • Previous experience of supporting a sales function to a high level including the efficient coordination of best practice sales process/CRM/sales tools
  • Proactive in making daily sales calls
  • Previous customer service and account management experience
  • High quality coordination of bid management process and documentation
  • Outgoing personality with ability to build strong relations with both existing and future clients
  • Positive, friendly verbal communicator with excellent listening skills and telephone manner
  • Good commercial awareness to understand costs versus benefits of decisions and improving profitability
  • Demonstrates proactive intervention to problem solving and improving outcomes
  • Excellent written communication skills with strong accuracy and attention to detail and the ability to produce letters, emails, reports to a high standard
  • Good level of numeracy/analytical skills with the ability to interpret data and information
  • Ability to prioritise and demonstrates a systematic, methodical, persistent and thorough approach to work
  • Works effectively under pressure without sacrificing quality
  • Collaborative team player
  • Excellent IT skills: Experienced user of full Microsoft office suite including Excel & Powerpoint to intermediate level, Sales CRM software and fast, accurate data entry
  • Full driving licence
  • Security vetting is a requirement so candidate must hold 5 years’ UK residency and a 5 year verifiable employment history

Required:

Desirable:

  • Previous experience of sourcing of backloads/supporting traffic
  • Knowledge of trucks and vans
  • Multi-modal freight experience (Road/Sea & Air)
  • Previous experience working in secure transportation, aerospace, security or defence industries
  • Domestic & International experience
  • Experience of broker outsourcing and subcontracting
  • Good knowledge of payloads/dims & weights
  • Competent user of Transport Management and Warehouse Management systems
  • Strong geographical/routing knowledge

Road Transport Planner

£27-33k + benefits

Silchester, Nr. Reading and surrounding area

Monday to Friday rotating shifts: 08:00am-4:30pm/9:30am-6:00pm
‘Out of hours’ duty mobile will also be part of the role on a rota basis.

We have an exciting opportunity for an assertive Road Transport Planner who has proven planning, customer service/sales and driver management experience, to win jobs, plan resources & route our core fleet across the UK and into Europe. This is a varied and ever-changing operation and the successful candidate will be results orientated with previous experience of planning gained in either road haulage or courier. Throughout the day you will be:

  • Positively liaising with customers maintaining high levels of customer satisfaction
  • Preparing pricing requests and quotes to win profitable Road business
  • Planning collections and deliveries for CTS vehicles – vans up to 44 tonnes (this is done manually on a white board taking into account many variables e.g. cargo compatibility, drivers hours, driver qualifications, vehicle requirements and legal compliance)
  • Directing maximum use of resources and minimal fuel costs through forward planning and back-loading
    Briefing and debriefing drivers – ensuring Driver Hours /WTD and Tachograph requirements are met
    Using company software and systems to ensure efficient operations
  • Managing subcontractors
  • Prioritising workload
  • Driving towards agreed contractual KPI’s, financial and service goals for CTS

It will be your responsibility to competitively win jobs, allocate resources, plan and evaluate jobs, all in line with Road Transport Legislation and according to the appropriate ADR Regs and security protocols. You must be able to work flexibly with other members of the team, be highly organised and make decisions quickly.

Required:

Our Requirements:

  • Minimum 5 years’ domestic and international haulage/courier traffic office experience essential, preferably SME based
  • Multi-vehicle experience – vans up to 44T trucks
  • Specialist Logistics (High Consequence DG) knowledge beneficial but not essential as training will be provided
  • Commercially aware self starter with experience of pricing and winning business
  • Good knowledge of key transport legislation essential. Transport Manager CPC (or Driver CPC) beneficial
  • Excellent route planning skills & strong geographical knowledge
  • Outgoing personality with ability to build strong relations with existing and future clients
  • Demonstrates proactive intervention to solving problems and improving outcomes
  • Ability to prioritise. Demonstrates systematic, methodical, persistent & thorough approach to work
  • Positive, friendly, effective verbal and written communicator
  • Experience of broker outsourcing and subcontracting
  • Proven success in proactive sourcing of backloads/supporting traffic
  • A good level of mental agility with experience of manual planning/scheduling
  • Excellent numerical and analytical skills
  • Competent user of TMS/WMS and Microsoft office suite
  • Previous experience working in secure transportation, aerospace, security or defence industries beneficial
  • Awareness of Employment and H&S legislation
  • Full driving licence (max 3 points, no DD/DR/TT points or disqualifications)
  • Security clearance is a requirement of the role.

Applicants must have 5 years’ UK residency & a 5 year verifiable employment history.

To apply please send CV and covering letter explaining why suited to
the role to [email protected]

Security Van/7.5T Drivers

Warrington area

We’re looking for adaptable and flexible individuals to join our Northern Depot. You will be securely loading, transporting & delivering specialised freight namely Dangerous Goods (UN Hazardous Classes 1-9 including explosives & radioactive material), sensitive & prohibited items to client’s sites in accordance with ADR legislation and the Company’s Security Plan adhering to strict daily schedules.

  • Daily DfT vehicle defect checks (via PDAs) and completion of check sheets
  • Daily MHE and equipment checks
  • Familiarisation/preparation/planning of routes to scheduled collection and delivery sites as determined by the Road Transport Operations department’s route plans/movement plans. For European journeys this will include referring to the FTA European Road Transport Guide to ensure compliancy with country specific driving regulations
  • Application of ADR regulations, Aviation Security Regulations, Section 5 regulations, Security Sensitive assets movement regulations and Customer Specific instructions for example delivery to named person only and necessary escalation if named person not available.
  • Adherence to government regulations/legislations (including Working Time Directive and Drivers Hours) with regards to road users.
  • Safe and secure vehicle operation (single manned and double manned runs)
  • Loading, unloading and securing of freight on vehicle
  • Conducting site surveys and reporting back to Road Transport team to assist in movement/project planning
  • Maintaining the security of vehicle and loads at all times in line with the document ‘Duties of a CTS Security Driver’
  • Paperwork collation, POD usage and goods verification on collection and delivery
  • Escalation of any discrepancies in goods/paperwork to Road Transport team for further instructions
  • Escalation of any security breaches/breakdowns/emergencies in line with CTS procedures
  • Reporting all incidents/accidents/non-conformances to the Road Transport team immediately they occur and on return to base, via the completion of incident report form
  • Maintaining a smart, professional appearance by wearing full CTS uniform at all times when representing the Company

Required:

  • 7.5T licence (max 3 points, no DD/DR/TT points or disqualifications) held for at least 12 months with at least 12 months’ commercial driving experience
  • Good knowledge of WTD and Drivers Hours Legislation
  • Professional defense driving skills with ability to remain focused when driving for long periods
  • Good geographical knowledge with experience of driving throughout UK and into Europe
  • Adaptability/flexibility on hours as scheduling can be subject to last minute changes
  • Security clearance is a requirement of the role so applicants must hold 5 years’ UK residency and a 5 year verifiable employment history

Desirable:

  • Previous experience working in secure transportation
  • CO (Former Level D) Aviation Security
  • Full ADR qualified (but specifically UN Hazardous Classes 1 (Explosives) & 7)

 

7.5T Bulk Security Driver

Silchester, Nr. Reading and surrounding area

Hours: 07:15-16:30 (1 hr lunch break unpaid) over a 9 day fortnight

We’re looking for an adaptable and flexible individual to join our onsite logistics team. You will be securely loading, transport & delivering freight including DG and security sensitive items to client’s sites in accordance with our Customer’s contract and Company’s Security Plan adhering to strict daily schedules.

Main Duties and Responsibilities include: 

  • Daily DfT vehicle defect checks (via PDAs) and completion of check sheets
  • Daily MHE and equipment checks
  • Familiarisation/preparation/planning of routes to scheduled collection and delivery sites as determined by the Road Transport Operations department’s route plans/movement plans.
  • Application of Security Sensitive assets movement regulations and Customer Specific instructions for example delivery to named person only and necessary escalation if named person not available.
  • Adherence to government regulations/legislations (including Working Time Directive and Drivers Hours) with regards to road users.
  • Safe and secure vehicle operation (single manned and double manned runs)
  • Loading, unloading and securing of freight on vehicle
  • Palletising and packing of freight
  • Conducting site surveys and reporting back to Onsite Logistics Manager/Supervisor to assist in movement/project planning
  • Carrying out basic ‘plug & play’ on IT moves.
  • Maintaining the security of vehicle and loads at all times in line with the document ‘Duties of a CTS Security Driver’.
  • Paperwork collation, POD usage and goods verification on collection and delivery
  • Escalation of any discrepancies in goods/paperwork to Road Transport team for further instructions
  • Escalation of any security breaches/breakdowns/emergencies in line with client and CTS procedures
  • Reporting all incidents/accidents/non-conformances to the Road Transport team immediately they occur and on return to base, via the completion of incident report form.
  • Maintaining vehicle cleanliness
  • Maintaining a smart, professional appearance by wearing full CTS uniform at all times when representing the Company.

Required:

  • Clean 7.5T licence (with Driver CPC) held for at least 12 months with at least 12 months’ commercial driving experience preferably multi drop including loading/unloading/securing loads
  • Good knowledge of digital tachos, WTD and Drivers Hours Legislation
  • Professional defense driving skills with ability to remain focused when driving for long periods
  • Good communication skills with strong customer focus

Desirable:

  • Security Clearance (DV required)
  • Previous experience working in secure transportation
  • Counterbalance forklift trained and experience user

Benefits include competitive rates of pay, regular overtime, training opportunities and 28 days annual leave per annum with the ability to build additional service days.

If you wish to apply, please request an application form from the HR department and submit completed application together with covering letter/email, to Mel Wade, Head of HR, [email protected].

 

Casual Drivers/Operatives

£9.27-£12.24 per hour (depending on licence category_

Silchester, Nr. Reading and surrounding area

CTS is a provider of specialist supply chain logistics, that has been in operation for over 20 years. We’re looking for adaptable and flexible individuals who like variety, to assist with ad hoc porterage and driving duties.

You will be transporting specialist cargoes including dangerous goods and other high consequence goods and work will be varied, taking you to unusual destinations throughout the UK and into Europe.

Your duties will also involve assisting with project furniture moves across our client’s sites, utilising the appropriate manual handling equipment to effect the most efficient service. This will include the movement of office furniture & IT equipment, delivery and installation/build of furniture.

As a casual worker, your working hours will vary dependant on the work available. This may include weekdays, overnight stays, weekends, early starts, late finishes, sometimes at short notice although at other times we will be able to offer work with in advance of 2 weeks’ notice.

 

Required:

  • Careful professional driver – some commercial driving experience advantageous
  • Clean driving licence (held for at least 12 months, max 6 points and no current DD/DR/TT points /disqualifications)
  • Physically fit, able to lift furniture, load and unload vehicles
  • Basic IT (for simple disconnection and reconnection of IT hardware)
  • Good practical DIY skills for dismantling/assembly/installation of furniture using hand tools and manual handling aids
  • Team player
  • Strong customer service ethos
  • Applicants must live within a 30 mile radius of CTS premises due

Generous overtime rates apply at weekends and bank holidays

Security Vetting is a requirement and deployment as a casual worker is subject to obtaining and maintaining the necessary security clearance. Applicants will be required to provide proof of UK residency for the past 5 years. Nationality restrictions will apply and you must be a British citizen to apply for this role.

Please email for an application form and more information to:
[email protected], stating driving licence category and hours availability