Day in the life of a CTS Distribution Operative
Thomas is a Distribution Operative at CTS Logistics. He books, schedules and logs all deliveries of dangerous, delicate and difficult shipments in line with our strict processes.
What did you do before joining CTS?
“Before this, I managed the purchasing department for a large charity that specialises in the care of young people who are severely affected by autism. My brother has autism and ADHD so this was close to my heart and I fully enjoyed my four years there.
“However, the role was very independent. I felt I needed to be somewhere where I was working in a team, so I was delighted to join CTS as a Distribution Operative. It was the perfect opportunity to take my strong organisational and administrative skills in a new direction.”
Describe a typical working day
“My current duties include initially taking in deliveries so that NXCT-trained team members can then screen them in the x-ray machine, ensuring the correct details are logged and that we are expecting the delivery to come in.
“Due to the fact that CTS transports goods of high consequence, it is imperative that every delivery is booked and scheduled. We will refuse delivery if the process has not been followed.
“Other elements of my job include general admin, storage reporting and tracking goods.”
Which aspects of your job do you enjoy the most?
“Fantastic teammates – we all pull together to make sure every delivery is handled with the appropriate care and attention. Sometimes I go out with drivers to support with specific moves, which is so interesting to learn about.
“In-depth training is ongoing, which really fosters my career development. CTS is putting me through my forklift training next week – a skill I can’t wait to have under my belt.”
What qualities are required to succeed in a busy distribution department?
“Being methodical and organised is essential due to the number of deliveries we are checking, the timescales and the contents.
“Distribution is a team effort so you must be dedicated to achieving common goals. You can’t take a back seat – you need to be somebody who’s enthusiastic about getting involved.”
Did you need to do any specialist training to become a distribution operative for CTS
“CTS has fully supported me with extensive training including cargo operative training, a full induction, dangerous goods and radioactive training, and x-ray screening. I am looking forward to completing NXCT and counterbalance courses in the future, as well as getting my forklift truck license.”
Share your advice for someone looking to enter a career in logistics
“Listen! Listen! Listen! It’s a busy role, so you need to pay close attention all the time and take everything in. If you are somebody who embraces learning, there are so many opportunities to get involved and CTS is a place where your career can thrive.”