Sales Executive

Duties, Responsibilities and Accountabilities…

• Prepare sales action plans and schedules to identify specific targets, aligned to the business plan and sales plan.
• Implementation of the sales actions in line with the agreed schedules.
• Maintain and develop relationships with existing customers in person and via telephone calls and emails.
• Represent CTS at trade association meetings / industry exhibitions to promote CTS products and services and gain new leads and business contacts.
• Follow up on new leads and referrals resulting from Operations activity.
• Actively and successfully manage the sales process from lead generation to closing the sale:
  • arrange and attend meetings with potential customers to prospect for new business;
  • listen to customer ROI requirements and present appropriate solutions to sell CTS services;
  • in liaison with Operations and Compliance Director and the Finance Director, prepare priced proposals and quotations that are competitive but retain maximum revenue opportunity for the Company;
  • negotiate the terms of a sale (price, costs, delivery and specifications) with buyers and close the sale;
  • effectively interact with the Operations team to handover new sales to the operation team for delivery.
• Manage key account services through quality checks and other follow-up.
• Gather and maintain detailed market and customer information including a clear understanding of customers’ business and ROI requirements.
• Maintain a detailed knowledge of the company’s products, services and pricing structures.
• Maintain an up-to-date knowledge of current legislation and compliancy with regards to the CTS products and services that you are selling.
• Keep abreast of CTS’ main competitor’s activity and status ie market share, which enter and leave our market space.
• Manage and maintain a sales pipeline ensuring all sales administration is current using CRM software (HubSpot).
• Prepare and present weekly sales reports at the weekly sales meeting, including a record of all sales activity and sales conversions.
• Review & monitor sales performance and adherence to the sales processes (including compliance with HubSpot).
• Assist with the preparation of RFI, RFQ, tender and bid responses.
• Adhere to all CTS policies and procedures.
• Undertake any other duties as may be required commensurate with the responsibilities of the job or the requirements of the business.

Key Skills & Experience Required

Essential

• Minimum 5 years’ Sales Executive experience within the logistics sector (haulage and / or courier based), ideally with knowledge of dangerous goods (ADR).
• Excellent geographical knowledge (UK and some European)
• Previous experience of delivering a sales function to a high level including:
  • efficient coordination of best practice sales process / CRM / sales tools;
  • account management / customer service;
  • proactive in making daily sales calls;
  • high quality coordination of bid management process and documentation;
  • development and closure of sales on a regular basis.
• IT skills: experienced user of full Microsoft Office Suite to intermediate level and Sales CRM software.
• Excellent self-management skills: well organised with the ability to prioritise tasks, deliver under pressure to strict deadlines and work methodically, complying with procedures at all times.
• Excellent written communication skills with strong accuracy and attention to detail and the ability to produce letters, emails, quotes, tenders and reports to a high standard of quality.
• Effective verbal communicator. Must be articulate, comfortable with face to face and phone communication and able to choose the appropriate method to fit the situation.
• Good numeracy / analytical skills with ability to interpret data/information.
• Strong commercial awareness.
• Positive, flexible, willing and approachable with the ability to work as part of a team and positively influence others.

Desirable

• Aerospace / security/defence industry experience.
• Previous experience of sourcing backloads/supporting traffic for trucks / vans.
• Knowledge of the freight forwarding industry.
• Good working knowledge and understanding of payloads / dimensions and weights.
• Broker outsourcing / subcontracting experience.
• Domestic and international logistics experience.
• Multi modal logistics experience (Road, Sea and Air).
• Previous experience of using a TMS (Transport Management System) and / or WMS (Warehouse Management system) experience.
• Awareness of Health and Safety legislation / good practice.

Qualifications

GCSE English and Maths (at least grade C / 4 or above).

We are an equal opportunities employer and our aim is to hire great people from all walks of life – if you share our values please come and join us.  

No Agencies please